Samantha Trepeck | Marketing

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The Power of Being Personal: How Brands Can Connect on a Deeper Level

In the world of marketing, it's often easy to forget that behind every brand logo there are real people with real stories. In today's digital age, customers not only want to know what a brand represents but also who they are as people. Being personal as a brand doesn't diminish your image; it enhances it. In this blog post, we'll explore various strategies on how brands can establish a personal connection with their audience.

1. Harness Current Events for Connection

One effective way to be more personal as a brand is by staying current with the world around you. When significant events occur, whether they're joyful or somber, it's an opportunity to show your brand's human side.

For instance, if a tragedy strikes, consider initiating a fundraiser or making a donation to show support and empathy. On a lighter note, if there's a fun and trending challenge or event, actively engage in it. Participating in viral challenges or events not only keeps your brand relevant but also demonstrates that you're tuned into the world outside your business.

2. Step in Front of the Camera

People are naturally drawn to people. In a world saturated with text and images, being in front of the camera can help your brand stand out and connect with your audience on a more personal level. Here's why it's so powerful:

Humanize Your Brand: When you or your team members appear in videos or live streams, you humanize your brand. Audiences can see the faces and personalities behind the logo, making your brand more relatable.

Storytelling: Videos allow you to tell stories, share experiences, and convey emotions more effectively than text or images alone. You can narrate your brand's journey, introduce your team, or even share behind-the-scenes glimpses.

Interactive Engagement: Live streams and Q&A sessions enable real-time interaction with your audience. They can ask questions, provide feedback, and feel like they're part of a conversation rather than just passive consumers.

For example, consider creating video content like vlogs, product demonstrations, or even a "day in the life" series that showcases your brand's personality and expertise.

3. Share User-Generated Content

Your customers can be your best advocates. Encourage them to create content related to your brand and share it on their social media. User-generated content not only provides authenticity but also connects your customers with your brand story.

You can create branded hashtags to collect user-generated content and share it on your own channels. This not only acknowledges and appreciates your customers but also helps potential customers see the real impact your products or services have on people's lives.

4. Personalized Customer Interaction

Incorporate personalization into your customer interactions. Address customers by their first names in emails, recommend products based on their purchase history, and send birthday or anniversary greetings.

Consider creating personalized thank-you videos or messages for loyal customers. These small gestures can make customers feel valued and appreciated, fostering a deeper connection.

Conclusion

Being personal as a brand enhance it. By harnessing current events, stepping in front of the camera, sharing user-generated content, and personalizing customer interactions, you can create a meaningful connection with your audience that goes beyond a logo or product.

If you're ready to improve your marketing message and build a more personal brand, our team at hello@samanthatrepeck.com is here to help. We specialize in Social Media Management, Web Design, Influencer Relations, Digital Analytics, and Email Marketing, and we'd be delighted to assist you in creating a brand that truly resonates with your audience. Connect with us today and let's embark on this exciting journey together.